FAQs

We answer your questions!

LASH TREATMENT FAQ’s

Everything you need to know about our lash services & treatments.

lvl lashes

DOES LVL LASH LIFT DAMAGE YOUR NATURAL LASHES?

LVL lash lift products have been developed with vital ingredients like collagen and oats to enhance your lash health and strength, whilst minimising the risk of damage.

CAN YOU STILL WEAR MASCARA WITH AN LVL?

Although an LVL treatment includes a lash tint which helps to create the appearance of longer and thicker lashes without the need for mascara, it’s still completely safe to wear should you wish to enhance the results further.

CAN YOU GET AN LVL TREATMENT WET?

For the first 48 hours after your treatment, avoid getting your eye area wet. This is because your eyelashes can take up to 48 hours to lock into place and if they get hot or wet, the lift will drop. After this time period, there are no restrictions with an LVL lash lift, so you can continue to shower, swim and use saunas without protecting your eye area.

IS THERE AN AGE LIMIT TO HAVE AN LVL LASH LIFT?

Anyone from the age of 18 can have an LVL lash lift. This treatment is perfect for mature eyes as it can instantly open and refresh the eye area, so you appear bright eyed and ready to go.

Extensions

What are eyelash extensions?

Eyelash extensions make eyelashes look thicker, longer and curlier. Nouveau 1-on-1 technique to apply one individual lash extension onto one of your natural lashes, resulting in beautiful sets of semi-permanent lashes. Lengths vary between 6mm – 17mm and are available in a range of curls and styles.

How long do eyelash extensions last?
Extensions should last through your natural lash cycle which means as new lashes grow, old lashes naturally fall out every 6-8 weeks, so you’ll require top-up treatments every 2-3 weeks to keep them looking full.
It’s important you don’t pull the lashes out yourself and if they’re not being maintained we recommend that extensions are removed after 8 weeks.
How do I look after my eyelash extensions?
For the first 24 hours after your treatment, do not get your eye area wet and avoid saunas or steam rooms until 48 hours after your treatment as your eyelashes can take up to 48 hours for the glue to fully set.
Water, steam and heat can cause the bond in the glue to break down and can cause the lash extensions to fall out or become loose. After this time period, you can continue to shower, swim and use saunas but make sure you brush your lashes afterwards using a mascara wand.
CAN YOU STILL WEAR MAKE-UP WITH INDIVIDUAL LASH EXTENSIONS?
You can still wear make-up with Extend lashes but if you are wanting to wear mascara specifically, we recommend using our Enhance Lash Extension Mascara. This has been especially developed to work with your extensions and can easily be removed with water. We advise using oil-free products around the eye area, whether it’s make-up or make-up remover because the oils can breakdown the bonds in the glue, causing the extensions to become loose or fall out. Our oil-free Gentle Eye Makeup Remover is perfect for removing make-up around your lash extensions and is packed with watercress, pomegranate and mango to promote healthy lashes.

To maintain your healthy lashes and help retention, we recommend using our Lash & Lid Foaming Cleanser regularly to keep your lashes clean.

Do eyelash extensions ruin your natural eyelashes?

It’s all in the technique. When applied correctly by a qualified technician, eyelash extensions will not damage your natural eyelashes.

How long does it take to apply eyelash extensions?

Depending on the style and the volume, eyelash extensions will take anywhere between 45 mins – 2 hours to apply.

Are eyelash extensions for everyone?

Simply, yes! Lash extensions are available to suit a range of hair colours, lengths and curls. Suitable for all ages, eyelash extensions can look impossibly natural, making your eyes look younger, brighter, bigger and more feminine.

They also make the longest natural lashes look thicker, stronger and more defined. They make tired eyes look fresh without the morning ritual of putting make-up on leaving a fresh, natural finish. Making women feel like best version of herself.

Is eyelash extension application painful?

Absolutely not! Most of my clients will either chat or nap through the application without feeling a thing.

Can I take my eyelash extensions on holiday?

This is the one of most common questions that I’m asked and the answer is absolutely! If you’re going to soak up some sun, try to only use gel-based sunscreen.

How do I pick my technician?

Qualifications count. Make sure your technician has qualifications from a recognised brand. Ask to see their portfolio and make sure they’re fully insured.

BROW TREATMENT FAQ’s

Everything you need to know about our brow services & treatments.

Brows

Do I need to grow out my eyebrows before my visit?

For the best result absolutely! However we understand this is difficult, and we can manage to style your brows with as little as 3 weeks growth.
Although achieving the desired shape will take longer, it’s preferred you don’t tweeze & interfere with the styling process, so regular visits are required to prevent the temptation of tweezing.

HD Brows

HOW LONG DO HD BROWS LAST?

The effects of the treatment usually last around 4-6 weeks, however this can vary depending on your hair growth.

I HAVE SPARSE / OVERPLUCKED BROWS; CAN I STILL GET HD BROWS?

We can work with you on a regrowth programme to achieve the perfect brow shape. In the meantime, you can fake it with make up application, demonstrated by your technician. Use our Lash & Brow Booster to encourage hair growth.

HOW LONG DOES HD BROWS TAKE?

The HD Brows treatment usually takes around 45 minutes, but we would suggest allowing an hour for the treatment.

WHAT’S THE DIFFERENCE BETWEEN HD BROWS & MICROBLADING?

HD Brows uses various hair removal techniques to create your desired brow shape. Microblading is a semi-permanent technique that sits under the tattooing family.

IS HD BROWS SEMI-PERMANENT?

The treatment is not classed as semi-permanent, however we do use permanent tint on the brows during the treatment. The lasting effects of this vary depending on skin type, hair growth and skin care routine.

DO I NEED TO DO A PATCH TEST?

Yes. You should be given a patch test to apply at least 48 hours before your appointment.

WHAT’S AN HD BROWS RE-GROWTH PROGRAMME?

For some, the perfect brows might just be one treatment away. However those with sparse or over-plucked brows may need to be put on a re-growth programme. We will educate you on the areas needed to grow in so the shape can be improved at each appointment. You’ll also be educated on the best HD make up to use on any gaps in your brows until your dream brow shape has been created.

Henna

What is Henna Brows?

Henna is taking over from tint. This natural colouring agent is vegan friendly it contains no lead, no ammonia and doesn’t require the use of hydrogen peroxide. Lasting 6-7 weeks on brow hairs and with 7 colour variations this is a must have treatment for your salon or clinic.

What is the difference between henna and tint?

Henna is best for thin and patchy brows, or those wanting a filled more structured look. Henna last between 7-12 days longer on the skin compared to tint, depending on aftercare and skin type.

Unlike traditional eyebrow tint, Henna Brows gives much greater colour variety and allows to be mix bespoke custom made colours suited to your clients hair colour and skin tone. Colours can be used alone or mixed together. You can even create a bespoke ombre and powder brows. The choice is endless!
Henna Brows also picks up the pigment in old semi permanent make up to refresh the colour. It gives unrivalled grey coverage to create soft natural looking brows for older clients.

How long does Henna Last?

Henna lasts up 6-7 weeks on the hair and up to 10 days on the skin. Making it a longer lasting alternative to tinting.

Brow Fix (Lamination)

What is Brow Lamination?

Brow lamination is a two-step eyebrow perming treatment that involves correcting the brow shape by setting the hairs in place.

It isn’t just about brushed up brows; it can also be a fantastic corrective treatment to totally transform the shape of your brows. This is why our technicians tailor the treatment to your brow needs.

HOW LONG DOES BROW LAMINATION LAST?

Brow lamination results last up to 6 weeks following treatment.

IS BROW LAMINATION SUITABLE FOR ME?

Brow lamination works for most eyebrow shapes and styles, from full to sparse, so is ideal for anyone looking to improve the shape of their brows.

HOW LONG DOES A BROW LAMINATION SERVICE TAKE?

The brow lamination process can take up to 12 minutes, however, other tinting and hair removal techniques are incorporated into the service. So the overall service will take up to an hour.

IS BROW LAMINATION SAFE?

Yes, brow lamination is a perfectly safe treatment. As with any eyebrow treatment, your technician will ask relevant questions and undertake the relevant patch policy to ensure that the treatment and products are suitable for you.

EYEBROW LAMINATION AFTERCARE ADVICE

It’s really easy to care for your brows following a lamination treatment. For the first 24 hours, you should treat your brows with care, avoiding getting them wet, steam baths and saunas. After this time, you can treat them normal, simply brushing into place every morning.

IS BROW LAMINATION PERMANENT?

Brow lamination is not permanent; results usually last up to 6 weeks.

MAKE AN APPOINTMENT

Please note a patch test will be required 48 hours prior to your appointment.

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